Clinical Specialist and User Advocate
An Amazing Career Opportunity for a Clinical Specialist and User Advocate!!!
Location: Remote US (Seattle, San Fran, LA) PST Timezone preferred
Job ID: 34073
Part Time Role- 20 hrs per week
Represent GuardRFID part of HID Global as a Clinical Specialist and Customer Advocate with knowledge of the company’s Healthcare RTLS Solutions.
As a part of the team, you will play a role in customer education and advocacy.
This position demands a fine balance of teaching RTLS software skills and a commitment to patient safety within the healthcare spectrum.
If this sounds like you keep on reading !
Who are we?
HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,000 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo
Identification Technologies (IDT):
IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.
HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.
As our Clinical Specialist and User Advocate, you will support HID’s success by:
- Facilitate Clinical remote and onsite training and support for new deployments of TotGuard and other healthcare solutions.
- Customer Advocate – ongoing user advocate, contacting the head clinicians at customer sites on an ongoing basis.
- Customer Service Onsite visits to sites that have SMA and offer refresher or conversation about how system is working and add on features.
- Assisting in the development of marketing and user materials relating to Healthcare RTLS– case studies, web/brochure content, user guides, videos etc.
- Other activities by request of GuardRFID from time to time.
What we will love about your background:
- Strong background in Labor and Deliver, Nursery, Pediatrics a plus
- Excellent communication and interpersonal skills.
- Commitment to continuous professional development.
Your Experience and Education include:
- Nurse licensure from an accredited university.
- Knowledge & familiarity with RTLS healthcare solutions
- Experience with teaching in online and blended learning environments
Why apply?
Empowerment: You will work as part of a global team in a flexible work environment, learning and enhancing your expertise.
Innovation: You embrace challenges and want to drive ambitious change.
Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly.
HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
