iFob Management

All documents related to iFob Management

Last updated: 04/07/2023

Adding new iFobs to random return system

This document will help you to add new iFobs in a Random Return System. 

In this document you will find:

  • Manage Lost iFobs
  • Replace an iFob

How to replace an iTag

This document will help you in an event where an existing iFob needs a new iTag (plastic numbered tag) allocating to it

Managing lost iFobs

This document will provide you with workflows from marking iFobs as Lost in the system through to Charging Users.

In this document you will find:

  • Set iFob Lost Days
  • Mark an iFob as Lost
  • View Lost iFobs
  • Chargeable iFobs
  • Redetected iFobs
  • Refund a Lost iFob
  • Activity Reporting
  • Recommendations