Revolutionizing healthcare security at The London Clinic

Addressing key management challenges at The London Clinic

The London Clinic, a prestigious private hospital renowned for its world-class healthcare services, faced operational inefficiencies due to manual key management systems.

With hundreds of keys and access points scattered across its state-of-the-art facilities, the Security and Operations team grappled with accountability issues and potential delays in patient care.

Traka's innovative solutions at The London Clinic

The London Clinic sought a more innovative approach to key management to address the challenge of ensuring authorized access and maintaining instant audit control.

The General Manager of Security Operations at The London Clinic says:

"The vision and values of the Clinic have been developed through working with our Trustees, management teams, and staff.

As part of this process, we pride ourselves on being ‘pioneering’ in our attention to medical care and in establishing better and more efficient ways of working.

This is evident in every aspect of The Clinic, right down to daily operations.

Security and key management are integral to the efficient running of the Clinic and ensuring the safety of our staff, patients, and guests."

Traka, a leading key management solutions provider, was chosen to install bespoke systems networked throughout the hospital.

Ben Farrar, Traka's Marketing Development Manager added:

"Providing key management solutions for a hospital environment, such as The London Clinic, involves more than a choice of high-quality products and services – it encompasses best practices and an integrated approach to ensure the safety and security of staff, patients, and visitors.

We worked in partnership with the Security and Operations team, right from the initial design process, to create a bespoke Traka solution that could instantly enhance the smooth running of the hospital without compromising on ease of use in emergency situations.”

These systems allowed for the implementation of instant audit control capabilities and the setting of curfews for different staff rotas, particularly crucial for drug cabinets and specialist theatre areas.

Traka’s impact at The London Clinic

The implementation of Traka's solutions at The London Clinic resulted in significant improvements in operational efficiency and security.

“Traka’s system is a breath of fresh air to monitor keys and instantly be aware of their location; allowing our staff to focus on delivering high-quality service,” The London Clinic’s General Manager of Security Operations concluded.

With four networked key cabinets equipped with TrakaWEB software, the Clinic gained centralized administration tools for real-time data capture.

Farrar concluded, “By adding TrakaWEB software, we achieved the requirements with the flexibility to create our own central control over authorized access to critical keys.”

The Security team successfully set curfews to trigger automatic notifications for keys not returned, enhancing accountability and streamlining access management.

Authorized personnel could also pre-book keys in advance, optimizing contractor access and works programs.

Traka's collaborative approach with The London Clinic exemplified a commitment to safety and efficiency, demonstrating the effectiveness of tailored key management solutions in healthcare environments.