Traka partners with Nationwide Building Society to streamline bank security systems

Nationwide has around 18,000 employees and around 650 branches across the UK. Previously branch managers were being relied upon to have ensured the management and safety of branch keys throughout the working day, and overnight. This has been a time constraining and manual process, but an essential part of branch security.

Traka’s intelligent key management solution has been trialled, originally tested across 21 sites, and systems now operate across Nationwide’s UK-wide branch network.

Richard Newland, Director of Branch & Workplace Transformation at Nationwide said;

“There was an opportunity to greatly improve our key management process, to make it easier for our colleagues to manage branch keys.

The introduction of Traka key management systems moved us into a more digital management system. Our colleagues no longer need to solely manage keys, and the audit trail capability has helped us to remove the manual paper recording and see the instant status of keys at any one time.”

Traka worked closely with Nationwide to understand bespoke requirements for key management across its branch network, ensuring a seamless installation process under a tight timeframe for delivery.

Once installed, Traka worked closely with individual branches to ensure staff had full training in the use of key management systems and access control solutions for authorized personnel.

Tom Smith, Traka’s UK Head of Business added:

“What our relationship with Nationwide demonstrates is our preferred approach to working with clients, in true partnership. Our aim is to understand bespoke requirements for key management and ensure our systems can accommodate, without compromising on ease of use for staff.

In Nationwide’s case, Traka has made a significant difference from an operational perspective. The main resolution being staff no longer need to solely manage keys, and instead, they can focus on servicing members needs more efficiently. Nationwide has total peace of mind they have a secure and accurate audit trail of all keys, across every branch in its network.”

In conclusion, the partnership between Nationwide Building Society and Traka marks a transformative shift in branch key management.

With Traka's intelligent system in place, Nationwide's 650 branches across the UK can now operate more efficiently and securely.

By eliminating manual processes and providing real-time visibility into key status, Traka has empowered Nationwide employees to focus on delivering exceptional service to members.

The seamless collaboration between Nationwide and Traka exemplifies a true partnership, ensuring that bespoke requirements are met without compromising ease of use. With a secure and accurate audit trail of keys in place, Nationwide can confidently navigate its network, knowing that branch security is enhanced and member needs are prioritized.